Shipping & Returns
Purchasing, shipping, & ordering Questions:
Q1 Are these Juicy Couture authentic?
Yes, all our items come from Juicy Couture Distributors, and all of our merchandises are 100% guaranteed brand new. Our jewelry are stamped with "Juicy Couture" and will come with juicy couture gift packing including a gift box.
Q2 How can I track my order?
The trackig number and tracking website will be sent to you by email.
Q3 How long will it take for my order to be processed and delivered?
Due to the upcoming Christmas season, there will be logistics and transport peak, so it will takes 7-12 working days for goods delivery.
Q4 How much shipping fee will be charged for each order?
We provide fast and traceable shipping worldwide,Free will be charged for shipping..
Q5 What should I do if I never received the shipment?
After we provided the Tracking Number, the customer should track the items online frequently to avoid the troubles unaware in the delivery process. You can email our sales team directly on the lost shipment and we will investigate the case. Once we are convinced that the item was lost, we will replace a new shipment to you or refund. However, we will not be responsible for the lost if you have furnished incorrect information in the order form.
Q6. Do you ship your juicy couture worldwide?
Yes, we send the items worldwide.
Q7. What kind of currency do you accept?
At present, we accept USD.
Thanks a lot for your support and attention. If you have any excellent ideas or suggestions, please contact us.
